The Wooqer Customer Complaints Tracker App enables a virtual form to collect and track customer complaints pertaining to goods and services.

Each commodity is crafted keeping in mind a set standard for a successful sale. Due to unfortunate reasons, certain goods do not match the expectation of the customers post the purchase. businesses often give the benefit to customers to return, exchange, and repair the goods if found faulty post the purchase. This helps the organization stand out in the market and ensures that the organization believes in providing a better customer experience. Often top management has little to zero visibility over the discrepancies pertaining to the faulty purchases.

The App is customizable to your needs and allows the freedom to attach evidence against it. It provides visibility across various levels of the management to close gaps and address recurring issues in the manufacturing process which helps in optimizing the customer experience.